Support

We're here to help you succeed

Contact Us

Have a question or need help? We're here for you!

Email Support

support@ivymed.net

We typically respond within 24 hours

Frequently Asked Questions

How do I create an account?

You can create an account using your email address or sign in with Google. Simply tap the "Sign Up" button on the login screen.

How do I track my progress?

Your progress is automatically tracked as you answer questions. View your statistics and performance in the app's dashboard.

Can I use the app offline?

Yes! Once you've loaded questions, you can study offline. However, you'll need an internet connection to sync your progress and access new content.

How do I reset my password?

Tap "Forgot Password" on the login screen and enter your email address. You'll receive instructions to reset your password.

Is my data secure?

Yes! We use industry-standard encryption and security practices. Your data is stored securely using Firebase's enterprise-grade infrastructure. See our Privacy Policy for more details.

App Information

App Name

IvyMed

Version

1.0.0

About

IvyMed is your comprehensive study companion for USMLE Step 1 preparation. Master the exam with high-yield practice questions, AI-powered explanations, and interactive learning tools.

USMLE® is a joint program of the Federation of State Medical Boards (FSMB) and the National Board of Medical Examiners (NBME). NBME® and FSMB® are registered trademarks of their respective owners. MCAT® is a registered trademark of the Association of American Medical Colleges (AAMC). SAT®, AP® and PSAT/NMSQT® are trademarks registered by the College Board. ACT® is a registered trademark of ACT Education Corp. LSAT® is a registered trademark of LSAC. GRE® is a registered trademark of ETS. UWorld®, AMBOSS®, First Aid for the USMLE®, Pathoma®, Sketchy®, Boards and Beyond®, Anki and Coursology are trademarks of their respective owners. All other product, company and university names mentioned (including Harvard University) are the property of their respective owners and are used only to identify them. None of these organizations is affiliated with, sponsors or endorses Ivy Tutoring, LLC or IvyMed.