Support

We're here to help you succeed

Contact Us

Have a question or need help? We're here for you!

Email Support

support@ivymed.net

We typically respond within 24 hours

Frequently Asked Questions

How do I create an account?

You can create an account using your email address or sign in with Google. Simply tap the "Sign Up" button on the login screen.

How do I track my progress?

Your progress is automatically tracked as you answer questions. View your statistics and performance in the app's dashboard.

Can I use the app offline?

Yes! Once you've loaded questions, you can study offline. However, you'll need an internet connection to sync your progress and access new content.

How do I reset my password?

Tap "Forgot Password" on the login screen and enter your email address. You'll receive instructions to reset your password.

Is my data secure?

Yes! We use industry-standard encryption and security practices. Your data is stored securely using Firebase's enterprise-grade infrastructure. See our Privacy Policy for more details.

App Information

App Name

IvyMed

Version

1.0.0

About

IvyMed is your comprehensive study companion for USMLE Step 1 preparation. Master the exam with high-yield practice questions, AI-powered explanations, and interactive learning tools.