Privacy Policy
Last updated: December 2, 2024
IvyMed ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using IvyMed, you agree to the collection and use of information in accordance with this policy.
Information You Provide
- Account Information: Email address, name, and profile information when you create an account
- Study Progress: Quiz results, progress tracking, study statistics, and performance data
Automatically Collected Information
- Usage Data: How you use the platform, including which questions you answer, time spent studying, and features used
- Device Information: Device type, operating system, and browser version
- Provide and maintain the platform's functionality
- Track your study progress and performance
- Personalize your learning experience
- Improve the platform's content and features
- Send you updates about the platform (if you opt in)
- Respond to your support requests
- Analyze usage patterns to enhance educational content
Our platform uses the following third-party services:
Firebase (Google)
- Authentication: Manages user accounts securely (email/password and Google OAuth)
- Firestore Database: Stores study progress, quiz results, and app data securely
Privacy Policy: https://firebase.google.com/support/privacy
Cloudinary
Hosts and optimizes medical images, diagrams, and educational content.
Privacy Policy: https://cloudinary.com/privacy
YouTube
Embeds educational videos for explanations and tutorials.
Privacy Policy: https://policies.google.com/privacy
Your data is stored securely using Firebase's enterprise-grade infrastructure with encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your account information and study progress data as long as your account is active. You may delete your account at any time, which will remove your personal data from our systems. Some anonymized usage data may be retained for analytical purposes.
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Opt out of certain data collection (where applicable)
- Export your data
To exercise these rights, contact us at: blake@ivytutoring.net
Our platform is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our platform, you consent to the transfer of your information to these countries.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Data Collection Types
- ✅ User Account Data: Email address, name, profile information
- ✅ Usage Data: Study progress, quiz results, performance statistics
- ✅ Device ID: May be collected by Firebase Analytics for app functionality
- ❌ Location Data: Not collected
- ❌ Health Data: Not collected (platform is for educational purposes only)
- ❌ Contacts: Not collected
- ❌ Photos: Not collected
- ❌ Camera: Not used
Data Usage Purposes
- App Functionality: To provide core features like progress tracking and personalized learning
- Analytics: To understand how users interact with the platform and improve the experience
- Not Used For: Advertising, tracking across other apps, or selling to third parties
If you have questions about this Privacy Policy or our data practices, please contact us: